935 Privacy Policy — How We Protect Your Data
This Privacy Policy explains how the 935 platform collects, uses, stores, and protects your personal information. By using our services, you agree to the practices described here. Please read this document carefully.
Information We Collect from You
The 935 platform collects various types of information to keep our services running smoothly and to deliver a better experience for every user. Below are the categories of information we collect:
Full name, email address, phone number, date of birth and password provided during registration. This information is required to verify your identity and manage your account.
Device type, operating system, browser version, IP address, and language settings. This data helps us optimise how the platform displays on your smartphone.
Records of deposits and withdrawals in MYR (RM), payment methods used (TNG eWallet, FPX, DuitNow), and transaction history. Full bank account numbers are never stored by 935.
Pages visited, games played, session duration, actions taken, and setting preferences. This data is used to improve the overall user experience.
How We Use Your Data & Cookies
Why We Use Your Information
- Securely handling registration, login and identity verification
- Accurately processing deposits and withdrawals in Malaysian Ringgit (RM)
- Sending important notifications related to your account and transactions
- Improving platform functionality based on usage patterns
- Complying with applicable legal and regulatory requirements
- Providing relevant and responsive customer support
Cookies & Tracking Technologies
The 935 platform uses cookies — small text files stored on your device — for the following purposes:
- Session Cookies: Keeps you logged in during an active session and is not retained after the browser is closed.
- Preference Cookies: Saving your language settings and display preferences so you don't have to reconfigure them each time.
- Analytics Cookies: Collecting non-personally identifiable usage data to help us understand how users interact with the platform.
You can control or disable cookies through your browser settings. However, disabling session cookies may affect the platform's login functionality.
Data Storage & Security Measures
Data Retention Period
Active account data is retained for the duration the account remains active and for any period required by law following account closure. Financial transaction data is retained for a minimum of 7 years in line with Malaysian financial compliance requirements. Anonymous analytics data is retained for no longer than 24 months.
Encryption & Technical Protection
All communications between your browser and 935's servers are secured with SSL/TLS encryption. Passwords are stored using hashing techniques — plaintext passwords are never held in our database. Payment data in MYR (RM) is handled through payment processor channels that comply with industry security standards.
Third-Party Sharing
935 does not sell users' personal information to any third party. Information may be shared with: payment processors required to complete transactions, technical service providers bound by confidentiality agreements, and law enforcement agencies when required under Malaysian law. All such sharing is strictly limited to the minimum necessary information.
Your Rights as a 935 User
You have the right to request a copy of the personal information we hold about you at any time. Requests will be processed within 14 business days upon completion of identity verification.
If your personal information is inaccurate or outdated, you have the right to request a correction. Basic details such as your phone number and email address can be updated directly via your account settings.
You may request deletion of your personal data by closing your account. Certain data may be retained for periods required under Malaysian law, even after a deletion request. Please contact support to initiate this process.
Policy Updates & How to Reach Us
Privacy Policy Updates
935 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or new legal requirements. The latest version will always be available on this page. The date of the last update is shown at the top of the page. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Contact Our Privacy Team
For any privacy-related enquiries, requests, or complaints, please reach us at:
Email: [email protected]
Response time: 2–6 hours on business days
You may also refer to FAQ page our page for answers to the most frequently asked questions about privacy and your account.
Your Data Is Safe — Get Started with Confidence
935 prioritises the security of Malaysian users' information. Register today and enjoy digital entertainment with complete peace of mind.